Can’t add money to joint account as the ‘activate card’ button isn’t replaced by the ‘add money’ button.
This is making the joint account useless since I can’t transfer in money from my personal account.
Details to reproduce:
- Receive joint account card
- ‘activate new card’
- enter card number - says it’s successful
- ‘activate new card’ button doesn’t disappear
OxygenOS 10, Android 10
Hi Robert & welcome
I’m/We’re a long-time Joint account user(s) for my/our sins
The ‘Add money’ button under the card has been there for a while for us. If you’re not seeing it, it may be worth logging out, uninstalling the app, restarting your Oneplus, then downloading, installing and logging into the app.
This uninstall/reinstall dance usually fixes random issues such as this. If that doesn’t work, it’ll probably be a question to ask directly via in-app chat.
PS> Update to 3.65.0 too if you can - always nice to run the latest version
PPS> You can do a bank transfer from your Personal account to your Joint account if urgent.