Issues with being told to go to in app chat, then nobody responds

Anybody else having issues by being continually referred to In app chat, then they don’t respond to you? 6 days an counting for me.

Hi Simon,

I’m really sorry you’re still waiting for a response here. As we said in the other thread, I’m afraid this isn’t something we can help with much further here on the forum.

I’m sure someone will get back to you as soon as possible. Thanks for bearing with us!