Every time I buy something from the PlayStation store on my Monzo card I always immediately get a Monzo notification saying that purchase will now be predicted as a monthly subscription. I then have to go in and turn off the Repeating Payment switch on that transaction.
Given it rarely comes up for discussion, you’ll be waiting a long long time as a guess. It could well be on someone’s list to look at but higher priority work is taking place instead.
Second that, why is the app setting up payments on my behalf without permission? It would be very easy to miss the notification and only find out after the payment was made. It seems absolutely insane, possibly illegal, that your app is making payments from people’s bank accounts without being asked and without permission
Hi Tom! Monzo can’t set up a repeating payment on our behalf. They just start to predict it for you based on historical data. So if I pay Netflix every month it will predict I’m going to pay it next month. I set up the Netflix payment not Monzo.