[iOS] Unable to see account balance

Issue: the app won’t work

Details to reproduce:
OS: latest
Device: apple iphone 11
**App Version:**latest


Loads of help available here to help you resolve your app won’t work issues, whatever they are.


Yes my camera works, is there a way to fix this because i need to use my account

Delete the app and reinstall and see if that fixes it

Hi Olivia & welcome :wave:

Can you please elaborate on how the app doesn’t work?

“doesn’t work” is a difficult thing to quantify, with a range from ‘can’t install the app’ right through to ‘can’t update my profile icon’

If you provide the exact stage at which it fails, there’s a lot of people here that may be able to help.

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