Can’t open the app

Issue: I just update the app and now I can’t open it.

Details to reproduce:
Device: iPhone 6s plus
App Version: 13.3


Is there an error message shown? Does it show the logo then die? Something else?

Have you tried restarting your phone?

You need to give a bit more info like what have you try have you tried re installing the app tune off and on phone

Hi Petar & welcome :wave:

Can you please run through the things to try detailed here?;

I deleted the app and installed again and now everything is working. Thank you everyone for the help and the quick respond.



So glad to hear that, and welcome to the Monzo forum :tada:

The community here are super lovely, and they’re always happy to help out.