[iOS] Opening Monzo Chat from notification crashes app

[jaffa (Josh Carson)]

When swiping a notification from Monzo about a new message, the app loads with a keyboard displayed but then gets stuck on the loading screen, you then need to force close the app and open it again, then go to chat.

Chat in general is fairly buggy for me, and tends not to update very quickly. Badges also show incorrectly for new messages, and sometimes doesn’t notify me at all.

I’m on an iPhone XS, running iOS 13 beta 6. Monzo app version 2.60.0 (551), installed via TestFlight.

Thanks

[Ordog]

Sounds like the app has just become a bit clogged and sluggish.

I’d recommend that you remove the app, restart your phone and then reinstall. After which it should be back running smoothly

[awjdean]

I’ve also had the same issue. It’s been reported here:

[iOS] Clicking Monzo Chat notification causes app to freeze

Issue: After clicking on notification for a Monzo Chat reply, the Monzo app freezes on a screen with the Monzo logo and the keyboard (see Screenshots). Monzo app then needs to be restarted to work. NB: you have to leave the Monzo app dormant until it looks like this in the iOS app switcher (from double pressing the Home button): [Photo%2024-01-2019%2C%2020%2053%2042] Details to reproduce: Receive Monzo Chat message while not on the Monzo app ==> wait ~10 mins without going on the Monzo app …