Issue:
Notifications are not delivered to the app if installed on a new device and left, logged-out, to the old one. Notifications are instead routed to the old app
Details to reproduce:
Install the app to the new device, leave the old one on the old device. Notifications will still go to the old one even if the app, on the old device, is showing “not logged” onboarding page
I’ve just got a new iPhone 14 Pro (iOS 16.1.1) and I’m not getting any notifications on the new phone, despite my old iPhone now having been completely erased.
Turns out the notifications for transactions and payments within the Monzo app was switched off . The most obvious place to look, but I didn’t think to because with all the Monzo app deletes/reinstalls I’ve done over the years that’s never been a problem, so not sure why it happened with getting a new phone.