[iOS] Approve Transaction for 3DS bug - must restart app

(Marcus Wilson) #1

Issue: When merchant requires that you approve a transaction, the app freezes without fail every time and to fix I must force close the app and restart it.

Details to reproduce: Click on Monzo to approve transaction - type in PIN number to approve, app then freezes and you are not able to cancel or return. Must force close the Monzo application, restart and approve transaction again.
OS: iOS 12.1
Device: iPhone X
App Version: 2.34.0

I must say user experience is still far better than any other bank regarding transaction approvals… even with this small bug! Fantastic work by the Monzo team.

(#savetheseabass) #2

Not one I’ve had. Try delete and reinstall to see if it persists?


Had this too - end up using SMS to approve transactions, annoying as hell.


Had this the other day, app wouldn’t even load up! Had to delete and re-install and approve by text.

iPhone XS
iOS 12.1.4
Monzo 2.34.0 #504