✅[iOS] Activate new card doesn’t work from Help screen

[Dunsford (Colin Robinson)]

Issue:
As per subject. Only activates from card screen.

Details to reproduce:
1 Search for Activate in help. No results found.
2 Search for Activate new. Help found.
3 Use Activating your card link.
4 Use camera to scan card number.
5 Scan succeeds and populates field correctly. (Won’t give screen shot for this obviously)
6 No further progress can be done as the only option is cancel.
7 Tried several times with no luck even when manually keying the card number then changed tack.
8 Activated card from Home screen. No problems.

OS:
13.5.1 (17F80)

Device:
iPhone X MQAD2B/A

App Version:

Screenshots:

[craigj (Craig)]

Hi @Dunsford

Thanks for the report! This has previously been reported here: [iOS] Activating replacement card freezes app

Luckily there’s now a fix on the way, I expect it to be released in the next couple of weeks.

Thanks,

Craig

[Dunsford (Colin Robinson)]

Thanks Craig,

Any chance of getting the Help updated so it shows the link when you just type Activate?

[craigj (Craig)]

This isn’t really my area of expertise but I’ve passed your feedback onto the help article team.