✅ [iOS] Account Tab error when not connected to internet


This error appears when there’s no data connection and I attempt to access the accounts page. Should this be the case? It removes the ability to see account number and sort code when offline.

iOS: 11.4
IPhone 7

1 Like

Hey Thom, that doesn’t look right!

Can you try uninstalling and reinstalling the app and see if that sorts it?

Same issue here when you enable airplane mode on iOS 12

1 Like

I’m on iPhone SE, iOS 11.4

If I enable Airplane mode (as per @glasgow) I get the same issue, although I get the red page for a couple of seconds, then I briefly see the account page (<1 second) and then it shows the red page again. It loops through this forever.

1 Like

No bueno😫 same error. If you tap it does loop though as stated above. Takes a second before the error kicks back in.

Me too

1 Like

Thanks! :see_no_evil: I’ll get this ticketed…

1 Like


This has a ticket (PROD-3487) and a fix should be coming soon! :raised_hands: