✅ [iOS] Account Tab error when not connected to internet

(Thom) #1

This error appears when there’s no data connection and I attempt to access the accounts page. Should this be the case? It removes the ability to see account number and sort code when offline.

iOS: 11.4
IPhone 7

(Simon B) #2

Hey Thom, that doesn’t look right!

Can you try uninstalling and reinstalling the app and see if that sorts it?


Same issue here when you enable airplane mode on iOS 12

(Tony, Secret Lemonade Drinker) #4

I’m on iPhone SE, iOS 11.4

If I enable Airplane mode (as per @glasgow) I get the same issue, although I get the red page for a couple of seconds, then I briefly see the account page (<1 second) and then it shows the red page again. It loops through this forever.

(Thom) #5

No bueno😫 same error. If you tap it does loop though as stated above. Takes a second before the error kicks back in.

(Herp Derp) #6

Me too

About the Bug Reports category
(Hugh Wells) #7

Thanks! :see_no_evil: I’ll get this ticketed…

(Daz Fisher) #8


(Hugh Wells) #9

This has a ticket (PROD-3487) and a fix should be coming soon! :raised_hands: