I deleted the app to cure a problem with my feed not showing all transactions. Re-installed app and clicked on ‘log in’ and received the email with magic link, however the link just takes me back to the log in screen! This has happened 4 times in a row so appears to be stuck in a loop and now can’t…

This is unlikely to work but if you are using a 3rd party email client , try copying the monzo Auth link and pasting it in a system app such as iMessage and then click on it from there.

This is happening to me too on same TF on iOS 14 latest PB

I logged out of Monzo to test this and I can no longer log in (on iOS 14 b6 and the latest testflight) so it isn’t isolated to your phone either. You try and log in, select the magic link. It opens in Safari and asked to reopen Monzo and when it does it doesn’t move and stays at the Monzo login win…

Right, this is definitely related to a more recent iOS update. I just installed the oldest Monzo testflight version available, under previous builds (3.36.0 (640)), and it logged in fine. I have not tested if a newer older build works. I have then updated automatically to the latest again (3.47.0 …

Cheers for that info, so to give further update I can confirm I rolled back to 3.46 version and all works fine and I’m able to receive and log in through magic link as expected. So it would appear. That it is only latest version 3.47 that messes up magic link email.

Possibly related @nexusmaniac ? [image] [iOS] Flux/Monzo connection process broken Bug Reports Thanks for this report! hot_coral_heart You’ll all be really glad to hear that this fixed as of 3.48.0 hammer_and_wrench That release should arrive in the next week or two. A…

I’m having the same issue since this morning. Can’t log in at all :expressionless: I’m on iOS 14 but not on TF for Monzo. It’s odd because nothing has been updated, so far as I know, it just logged me out randomly. What’s the email for support? I’m not able to call at the moment.

I just logged in on another phone and transferred some funds over to my NatWest account for the time being. Oddly, I got a notification on my phone that the transfer happened. While logged out of the app.

I can confirm the same issue, I did a clean install of iOS Beta 14 (Dev 6) today and went to install Monzo on both an iPhone XR and an iPad Pro 3 (2018), and can’t login with either. The workaround that @Chapuys mentioned by using the oldest Testflight version 3.36.0 and then upgrading normally fro…

IOS 14: can't log in / Magic link not working

UK Help

kolok (Kolok) 27 August 2020 11:05 20

Possibly related @nexusmaniac ?

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IOS 14: can't log in / Magic link not working

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