Invite video - How long after this should I receiver further communication?

(Carys Collard) #1

Hi all,

Hoping someone will have a bit of insight for me. (eager to set up my current account)

I had the email invite and watched the video just over a month ago.
What should I expect next? From what I remember, I should be waiting for an email from ‘testflight’?

How long does this normally take?


(MikeF) #2

Less than 24hrs. However Test Flight limits the number of users and this limit was reached a while back so access to the iOS preview was effectively closed at that time as a result.

(Carys Collard) #3

Ah ok.
How does this affect my ability to get the Current Account?
I’d worry that Monzo would see that I’d already been invited for a current account, and I’d therefore not receive any future invites.

(MikeF) #4

That I can’t answer. As you have a prepaid account that will ultimately be closed, they’ll have to take you through the transfer process sooner or later I’d have thought.

(Tristan Thomas) #5

Don’t worry — you’ll get an invite in the next few weeks :slight_smile:

(Jordan Fish) #6

It doesn’t! You’ll be invited within the next few weeks. :slight_smile:

(Jordan Fish) #7

Oh… You’re here already. Fine. :unamused:

(Carys Collard) #8

Brilliant thanks :slight_smile:
Sufficiently reassured that I’ll get another invite having already received one.
Enjoy your day guys

(system) closed #9

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