I’ve been using my Monzo for a week now without issue, daily contact-less transactions in Morrisons no problem - I’m testing it before I go away in a couple of months.
However today; I paid via contact less and it made the usual successful beep, so I took my stuff.
I got back to work and it stated that I paid Morrisons £16.45 and then 1 minute later they refunded me…
I’m going to go back, to discuss with their customer service team.
Can I just confirm; are they able to reclaim the refund?
I don’t want to go in there, pay it and then a few days later they reclaim it.