Hi all,
I just received my Monzo USA card and set up my account. Excited to give Monzo a try! (RIP Simple)
I think my name was saved incorrectly in the system when I signed up and wanted to let the team know.
My name ends with a “Jr.” suffix, and my card (and the postage that mailed my card) both have my last name mistakenly listed as the suffix (so the name on my card says “Mitch Jr.” instead of “Mitch Ware”.
My account details in the app also list my name this way.
To be perfectly honestly, I don’t remember the sign-up process with extreme detail (it was more than a month ago), so I guess there’s a chance that I entered my name incorrectly… but I think its more likely that this is a bug (surely I know how to spell my own name ).
What’s the best way to go about changing this? Do I need to request a new debit card as well?