Monzo cards don’t work for post office related banking. So they’d need to give everyone a new card, making this incredibly unlikely to happen.
Controversial but i’d like fingerprint authentication for all transactions over £25
Contactless: You can do this for contactless payments by not using your card and enabling biometrics to unlock your phone. When set, you need your fingerprint to unlock your phone for the contactless to occur, so this covers all contactless payments.
Online/App/Scheduled payments: You can do this by enabling ‘Authenticate with biometrics’ in Settings → Privacy & Security. When set, you need to authenticate a payment when required by Monzo, which means using your fingerprint. This covers a lot of payment types, including setting up one-off and repeating payments to other parties.
Using your card to tap for larger amounts which need further authorisation (£25+ in your example) could be inconvenient. Tap your card, get a holding message that approval is needed on the terminal (even if terminals can do this), get out your phone, unlock it, locate the notification and tap ‘Approve’, wait for final approval, walk away.
3 Likes
Because Monzo doesn’t have a contract with Post Office and doesn’t want to pay for it.
1 Like
The graph, i’m still annoyed that it’s gone.
1 Like
All down to the chip profile, I understand. To fix it now would require replacing every single active Monzo card.
I couldn’t tell you why they went with a profile that isn’t compatible with the Post Office. There must have been advantages for doing so, and as the Post Office wasn’t even in the building, let alone on the table, it didn’t register in the disadvantages column at that time.
I think the available market is large enough that even if Monzo lose customers to, say, Starling over the Post Office issue, it’s not going to be a significant number of customers. If anything pushes Monzo to bit the bullet and make a change, I’d say it might be driven from business account customers - because these are largely paid-for accounts, a point might be reached when Monzo decide they’re leaving money on the table by not making the change (and I’ve said the same about cheque scanning also).
3 Likes
I miss it too. I felt it could have been better used (even to show month on month how your spending compared with the previous month) and I thought it would be being revamped, not scrapped.
2 Likes
Thank you Jamie and that’s awful because they should
2 Likes
The one thing for me would be a more fully featured web interface, rather than just the emergency one they have now. I’m quite happy managing my account with the app, and I did that virtually all the time when I was with a high street bak, but I’d only have to drop my phone to lose access. I could still use my debit card but a lot of my money is in pots for upcoming weeks so I wouldn’t be able to use that until I got my phone repaired/replaced.
It wouldn’t have to be a full interface, maybe just add the ability to see joint accounts, with buttons to release the contents of pots. That would be enough to let you get at the money.
5 Likes
I pay in to First Direct, and transfer to Monzo before I’m out of the door of the Post Office. It’s just one extra step. Same with cheque scanning.
3 Likes
I kept my old Halifax account open partly for that reason. It’s rare I want to pay in cash or cheques but on the odd occasion it happens it saves me a journey or stamp.
1 Like
Just remove the bloody annoying premium upgrade graphic on the homepage and I’ll be happy
2 Likes
You can dismiss it
You can’t
Which graphic is it? Fact you got a screenshot with any details hidden
I have no intention of upgrading to Plus, so don’t need it 
Adverts are the devil 
Nobody should be able to advertise anything, no matter how small 
3 Likes
It is to me! Just move it to help or something. It’s doesn’t need to be there. And where’s dark mode!!???
1 Like
It’s one of those things you get used to and ignore, like the sticky threads at the top of forums that you scroll past without even thinking about it.
1 Like