If there was one thing Monzo could add/change what would it be and why?

To be fair goHenry offers a lot more than what Monzo does. When my daughter is old enough I will probably choose them over Monzo and I’m a huge advocate for Monzo.

The ability to login on multiple devices simultaneously

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Live Chat

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If they could maybe grow quicker that would be great

That’s a bit ambiguous. In what way should they grow?

Staff wise their numbers have grown as has their ability to generate revenue from the very successful uptake of premium accounts.

Or grow as in allowing more currencies and international transfers which was also done recently.

Joint account parity…. I know that old chestnut!

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Website access to account from PC browser (Google Chrome, Firefox, Edge, Safari, etc.)

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The UX on the pot transfer screen. The one gripe is
If you’re trying to transfer and your balance is below the default (5 quid) it’ll still pre-select 5 instead of the maximum value of the pot/account (3 pound for example)

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To add :relieved:
A monthly contest :slot_machine: for active :monzo: customers, where 10x account owners could win £1k :pound: each, on monthly basis :gift:

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What would that achieve? Such a low chance of winning I doubt it would entice new customers

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Agree. Still, it would only cost them £120k /year :abacus:

Revolut just managed to dedicate (spend) £250k in 4 weeks :scream::pound: (the Point game)

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Yes, chances probably are not the best ones :thinking:, still you never know :grin:

Anyway, people manage to do CASS just to get £125 or less :nerd_face:

Good idea :blush::bulb:

But, I am sure :monzo: would have to set a budget for it which (probably) would not go over £5 per (playable) customer per year :thinking:

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I want one of the Dan’s to wish me happy birthday.

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I’d hope they’d get something a bit better than that crap though, that’s the sort of stuff they should send to people whose accounts they’re closing just to let them know Monzo really hates them.

We think you’re a scammer, here have some nasty :chocolate_bar: as a punishment. You’d better eat it all, we know it tastes like :poop:, that’s the point.:fu:

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I have tastebuds, so no.

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Mmmm Lindt :drooling_face:

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They could give copies away of Anne’s book as prizes, has a multitude of users, door wedge, coaster, fire starter etc.

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The only thing I would change is that you pay cheques in via the Post Office

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The Post office can take cheques for all the other banks why can’t Monzo do the same thing