How to withdraw my salary from frozen account ? Thanks

Monzo Chat
1

Hi.
How to withdraw my salary from frozen account from monzo account? Thanks

2

You can’t. It’s frozen.

You’ll have to wait for Monzo to finish their investigation and unfreeze your account.

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3

Welcome to the forum.
If your account is frozen then you won’t be able to access this money at the moment.

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4

Thank you

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5

Thank You

6

how long can the investigation take?
My only source of income is on this Monzo card. It was frozen for no reason, and I won’t have any money until they finish the investigation.
My salary will go on this account

7

Can you get your employer to pay it into a different account?

8

They may return the money to your employer also. Get in touch with Monzo.

9

Thank you

10

I not have another account😔

11

You can open an account with Starling Bank with virtually the same process as Monzos, I believe , similar ID requirements , you get a bank account number and sort code , and then talk to your employer and get it transferred there

12

Thank you.
I will do

13

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