How to verify Apple Pay on macOS?

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Hi,

I’m trying to verify my personal debit card for Apple Pay on macOS. To do so it says to call a number. That phone number says they cannot verify Apple Pay over the phone, and eventually says to contact Monzo through the app.

I’ve looked everywhere in the app and cannot find how to contact Monzo through it.

Is there actually a way to contact Monzo through the app?
And how can I get my card verified for Apple Pay on macOS? Or is it not possible to have it on my phone and my laptop?

Thank you for your help.

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Thanks!

(To you, for pointing that out, but no thanks to Monzo for hiding how to get in touch with them!)

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  • From the home screen, tap on ‘Help’
  • In the Help Search box, type ‘contact support’ and enter
  • A list of possibles, including ‘Contacting support’ should be shown - tap on it
  • The Contacting support details are shown. In the section ‘Chat with us’, tap on the ‘chat with us in the app’ link
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