Hey everyone, had load of unauthorised payments taken on my Amazon account! One got refunded quickly but before I could block
Card another 42.98 got taken. Cards dead now and Amazon security are looking into it. The payment got taken whilst in chat to Monzo.
Makes me wonder how secure Amazon is? Been with them for years and no problems! They never had a clue what happened eitherš³ so Iāve shut my account and deleted my details, and waiting for Monzo to get back, it might have been dodgy staff member ? Who knows, makes you wonder how payment can be taken for nothing ordered.
Update- CS have blocked card and refunded my two payments, I reckon card could have been skimmed in an atm near a spar! Itās happened to a few people, but a new one was installed! Soā¦who knows how! Have had this card a few years now.
First time for everything I suppose? Thanks for your answers.
Probably one of, if not the most secure. They have the money, resources and incentive to be secure.
Just because your card has been used on Amazon, doesnāt mean itās anything to do with them. Your card details could have been leaked/cloned/stolen from anywhere and then those card details are used to make purchases on Amazon.
Closing your Amazon account will have zero impact on what youāve experienced. Unless these orders are on your Amazon account? In which case, your Amazon password has been compromised.
This seems an exterme overreaction, Iād say the problem isnāt Amazon and your card details have been stolen elsewhere then used on someone elses Amazon account.
Not very secure. My brother works for Amazon and basically they balance the ease of payment and logging in with security. Theyāve calculated the cost of refunding fraudulent payments is often less than the cost of higher security. It was only a couple of years ago you could have a 5 character password with no numbers of special characters, and no 2fa.
Use a virtual card if you still want to continue using Amazon.
Then if you get concerned, or it happens again you can simply delete it.
2 Likes
phildawson
(Sorry, I will have to escalate this.)
8
If youāve ever dealt with the Amazon API and seller accounts youāll know its a complete shitshow held together by a piece of string. Much of it is stuck in early 00s
It feels like its a case of it does the bare minimum and nobody wants to break it by improving it.
I think the security will be on par.
With billions to play with it should be the best system in the world
They do use 3DS and they have for a few years, I had to approve a payment when I ordered this afternoon and in the past Iāve had to go back in and approve a payment after ordering.
I personally feel like they arenāt particularly secure but Iāve definitely bought things from āriskierā smaller online shops.
Amazon donāt necessarily care if items are lost, not as described or if fraud happens. They are so big itās all a bit āwhatevsā to them. I tend to avoid using them now unless itās unavoidable.
I had an old NatWest card compromised, years ago. It was frozen at the time, so I didnāt need to contact the bank, I just cancelled it as stolen and ordered a new one.
Every couple of years I still get a little splurge of app notifications to tell me a payment has been declined by NatWest for an attempted purchase at Amazon/wish.com/Greggs/online pharmacy/iZettle/shoe shop in GreeceĀ¹ and it makes me chuckle to envisage some poor soul frantically going through their stack of white label debit cards trying to find one which will work. There are always around a dozen or so attempts, with a notification each time, before it goes quiet again for months and months.
If it was access to your own account; then basically how secure did you make it?
Did you have a complex and randomly generated password stored in a password manager, and you have two factor authentication on as well? Is there any chance that you clicked on a dodgy link and entered your details in?
In the vast majority of cases of breached internet security it is the user, rather than the platform, whose security practices need an update!
