So I have recently been looking at the new chargeback things and ways to report a problem with payments, and after encountering a product I really like for a good price on Instagram I just wanted to know whether I would be protected if I bought this item, the business holding this item also operates with a Monzo bank account as I can tell by the sort code.
Everything you need to know about chargeback is here. In short, if itâs a private sale and youâre not using your debit card, chargeback wonât work.
The rules around a private sale are these:
If youâre buying second-hand goods from a private seller (someone who doesnât sell goods for all or part of their living), your rights are nowhere near as strong as when buying from a shop.
The only protection is that itâs correctly described and the owner has the right to sell it. Here, it really is a case of caveat emptor or âlet the buyer bewareâ.
So if the seller says nowt or little about the goods and you buy it, then thatâs it. Even if itâs shoddy, you werenât mis-sold, so have no comeback. Though if they lie to you â you do.