Hi there,
We have recently done a rebrand and noticed on customers transactions on Monzo, our old logo appears.
Does anyone know how to swap it for our new one?
Many thanks,
Lou
Hi. Welcome.
Scroll down in the transaction and it says āimprove name, location or logoā and then put in what you think needs to be changed.
Just be warned, this may never actually happen but if it does, this will update it for everyone for all transaction.
Assuming youāre a Monzo customer yourself the above is the way to do it.
If youāre not a Monzo customer, Iām not sure there is a way to submit requests like this 
The easiest way would be to ask one of your customers to do it on your behalf. As long as your social media is up to date with the new logo it should get updated.
It will match the image on your Twitter page. If you update the image on Twitter itāll automatically update on monzo.
Thatās how we changed ours.
That isnāt how it works.
Unfortunately it doesnāt work like this, what your saying will have just been a coincidence. It would be open to all kinds of abuse if it did.
Iād change my Twitter profile picture each week to an advert and then I could promote offers to all my customers who use Monzo.
