Sorry if I haven’t posted this in the correct place but this is the first time I have gone into the Monzo site and cannot see how I can access my account?
Use the app on your phone.
(I’m not really sure what you’re looking for here.)
Hi Fiona & welcome
Monzo is app-based only, so you’ll access it on an iPhone or Android phone (after downloading and installing the Monzo app on your phone)
If you’ve already opened a Monzo account, you will have already done this using a phone - so as @Feathers states - your issue is a bit of a mystery.
There is an emergency portal at web.monzo.com , but it has very limited features.
I have a Monzo Debit Mastercard and I wish to access my statement for this account please?
Log into the app and access the statements
In the Monzo app;
- Tap on ‘Home’ to get to the card/account you wish to get a statement for (you may only have one card/account)
- Tap on ‘Personal Account’ at the top - above the card - this drops the transaction feed to reveal the card/account options (displayed under the card graphic)
- Tap on ‘Account’ under the card (left-most blue icon)
- In the section ‘Account statements’, tap on ‘Statement history’ to choose which statement to view/download
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