Hi,
I’ve just signed in and my account has been validated.
I’m know waiting for my card to arrive.
Do you know if there is any way to know my account number and other stuff before receiving the card ? I need this to forward it to my new employer ASAP
On the home screen (the one where your transactions will be listed, the first tab on the bottom navigation bar) swipe down. You should see this information in a blue pill shape that replaces the ‘Current Account’ header.
I’m unsure whether you can access this before your card arrives though.
@redshift has described the quickest way to see the account details with just a single drag-down
And if you tap on the blue pill when it shows your account details, the ‘Account details’ display is shown which has more details (and the ability to share them)
Alternatively, drag down the transaction feed to reveal the whole card and tap on the ‘Account’ icon underneath the card - this will also take you to the ‘Account details’ display.
As to why there are 2 ways to get there in the same amount of drags & taps?
Thanks for your quick reply.
But I fear there is no way to drag down … I’m locked on the page with the pink running credit card with a only button saying “activate my car”
I cannot access to the blue pill or to the transaction feed …
Hmm… it’s so long since I had access to the app prior to activating my initial card I can’t remember what it looks like!
Another way may work though;
On your phone, use a web-browser to go to web.monzo.com & tap on ‘Continue to login’.
You’ll then be sent a magic link to your email account - open the email on the phone using the phone’s email app and tap on the magic link. You’ll then be given access to the limited info. web-page which shows your account basics - the account# and sort code (which will be 04-00-04) will be shown
Unfortunately this one doesn’t work either … I followed the process but at the end I can only freeze my card or ask support. I cannot access my account.
Thanks for your reply but in the App I cannot access anything.
I’m locked down with the only button at the bottom : “activate my card”. Can I access to the chat through my laptop ?
Problem solved !
After uninstall and reinstall the app, I got access to some notifications which let me go through the app and everything you mentioned before.
Thanks all