(Sorry if this is in the wrong category!)
Having some issue opening a Monzo account; each time I input my number it pops up that it failed to verify my number.
- I’ve tried inputting my number numerous different ways.
- I’ve tried a different email.
Disappointingly, I’ve sent three emails to Monzo’s customer service team but all there have been ignored. This is somewhat unfortunate and the lack support for people setting up an account is a bit of an oversight. Funnily enough, I’m applying for a Monzo account because I believe the Fintech’s technological and helpful approach but I suppose teething problems are to be expected.
Anyways, could I please get some advice on next steps?