I was shopping on the weekend, and a cashier commented on my Monzo card, stating that he was intending to sign up for Monzo, but that he did not have a golden ticket. I was confused, and mentioned that you no longer need a Golden ticket to sign up for an account, but he seemed sure that it was needed.
Can anyone clarify for me - do new customers still need a golden ticket to sign up for an account? If not - why are they still in the app? If a golden ticket is still needed - why?
Anarchist
(Press āHelpā search āContact usā or email help@monzo.com or call 0800 802 1281)
2
Golden tickets are not required to open an account with Monzo.
I believe that they are still there as a fun way to invite people to Monzo. It beats me why Monzo thinks this is a good idea tbh. It just encourages people to believe that they are necessary.
You each get Ā£5 for recommending someone to join Monzo. The tickets have a unique reference that is tied to your account so they know who recommended the new customer and most importantly who to pay
Anarchist
(Press āHelpā search āContact usā or email help@monzo.com or call 0800 802 1281)
5
Odd. Every time I tap the golden ticket button, I get the spinning wheel of death and a timed out message.
Iām upset with golden tickets now. Never mind that all my referrals when Mondo was still in its infancy are completely ignored. Itās much harder to refer someone to something thatās unknown than now itās big btw.
But Iāve referred two people on the new scheme. Thereās no tracking. I contacted support who asked for their email. I provided the email. Then support said I had to get the person to contact them in the app?
Madness. What referral scheme needs the referer to contact the referee to contact the company to validate the referral?
Is this pure greed or a ineptitude in terms of technology?