I just woke up to around 15 transactions of £20 each from BET365 and I immediately reported them for fraud through the app, and blocked my card. Even after blocking, I can see more transactions appearing on the app from the same gambling merchant but luckily stopped as card is frozen, so someone is …

You’ve done everything you need to do. You just need to wait to hear back. Posting here won’t speed up the process. [image] umer: he also said he doesn’t know if I’ll get the money back If the person you spoke to doesn’t work on fraud, then they won’t be allowed to tell you that you will get…

[image] umer: Any advice on what I can do please to get this money back? Report it as fraud. Then wait. That’s all you can do.

Thanks for the quick feedback all! I’ll of course wait for the fraud investigation to complete, but just wanted to see if anyone had other/similar experiences and could potentially share what outcomes they had (speed of refunds or fraud investigations etc).

I think regulation states they have a working day to give it back, unless they suspect it wasn’t fraud/you were at fault. My guesstimate is you’ll have the money back by midweek.

[image] umer: just wanted to see if anyone had other/similar experiences and could potentially share what outcomes they had Search the forum. You’ll find plenty of previous examples. We have no idea how long this will actually take, but what @Revels has said above is a fair guesstimate.

if the bet comes in, maybe they’ll give you the winnings?

Gambling accounts are common. Reality is, even if monzo do refund, they won’t investigate what who why where when, it’s not worth it.

Monzo wont but bet365 could be pretty hardcore with the person who had the account with their bans.

Depends if it’s followed up though. General consensus: here’s your money back, never mind.

Fraud Transactions through BET365!

UK Help

l33t 28 April 2024 10:07 8

It’s very stupid of them to use your card in bet365 as they are pretty good at checking id etc so they will also take it very seriously.

Topic		Replies	Views
Significant pending fraudulent transaction worry Help fraud	7	2191	10 July 2023
Fraud Transaction Refunds Monzo Chat	2	5413	7 November 2018
Fraud on monzo help Help	9	800	11 September 2025
Shock withdrawals Help	52	2345	20 February 2023
Fraud refunds Help	8	10258	20 June 2018

Fraud Transactions through BET365!

Related topics