Hello!
Please I need help.
Someone took money from my business account around £600.
It went through Google active check.
I didn’t approved this and i didn’t even knew its happening. There ar multiple transactions but I do not have a subscription. It’s clearly a fraud and monzo is investigating. Am I gonna get the money back? 
If Monzo are investigating then you need to wait for them. Nobody here can help.
There’s a high probability you’ll get the money back. Just sit and wait.
Thanks!
I’ve seen you commenting to another post about the fact that if they investigate for many days that means they don’t believe me?
There are supposed to refund within a certain timeframe but can get longer if they suspect fraud.
If you haven’t lied then you’ll be fine
Also can take longer if a business account I believe
It often takes days especially over weekends (plus it’s xmas I imagine they are more short staffed than usual).
If the transaction was unauthorised and you weren’t negligent (e.g gave your phone to someone who made the transactions) you’ll get your money back, which is the vast majority of cases.
My money have been refunded
Nice. It’s good to see Monzo being on top of things! Glad you were able to get all of your money back 
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