I am trying to export an “all time” bank statement from the app on iOS (Latest version) both over WiFi and Mobile Data. After 10/20 seconds I get a “There was a problem, request timed out”. I tried a PDF which works fine.
That’s why it’s timing out then. Too much data to export
You’ll have to find out where the limit is. Try 3 years, then 2 years and decrease from there until you find a date range it can handle. Then you can work upwards in those increments until you have all your history.
The issue is that there is no custom date range that you can request. It’s either the period you are looking at, so about 1 month, or all of time. Where is the last 12 months or start to end date function?