It seems that I have a standing order that can no longer be edited. A message is displayed that editing is not supported, and suggests to remove and re-create it.
In the scheduled & standing orders (schedule tab), the standing order with the wording Monthly on the 1st is the offending one.
It is worth mentioning that this standing order was migrated from my previous current account with the partial switch (CASS) before it was turned off.
I understand that there may be something legacy preventing the edit behind the scenes, but wouldn’t it be better if it automatically deleted and then re-created the standing order? Even if there is a regulatory requirement that prevents the edit, it would be better to display the reason and ask me to accept or decline.
Just some thoughts.