Early release of pending payment

[simmo (Simon J Harrison)]

Hi all

I tried to place an online order with Argos this morning using a virtual card. Got an error message from Argos after completing the 3DS with Monzo yet there is still a pending transaction on the account.

Ideally I’d like to have this released ASAP, Monzo’s “help” pages tell me to wait 8 days… And it seems to be difficult to chat to an actual human about this… Am I flogging a dead horse on this or do I have a realistic chance of having it released sooner?

[Revels]

Argos order error but payment is pending

I attempted to purchase something from Argos today for £503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn’t go through. I’ve then contacted Argos via live chat and they confirmed the payment is pending and hasn’t left my account and confirmed the order wasn’t placed. I then took screenshots of the chat and contacted Monzo. They said it typically takes 3-5 days for the money to drop off as pending and the funds would go back in my account balance. …

This guy got it back after a few hours

[simmo (Simon J Harrison)]

Yes - to close the circle I got the funds reverted about 18.00 last night, so not so bad in the end.