I have raised this via the in app chat - 6 hours no reply. So asking here.
My wife and I switched our personal accounts and a joint ac to Monzo.
Both personal cards and my joint card arrived within 48 hours of starting the switch.
After a week and no joint card for my wife I used the in app chat to raise the issue and another one was sent out.
Monday a card arrived.
We activated the card.
Tuesday, another card arrives.
So now we dont know which one of the two is the most recent, and therefore the valid one.
Or doesnt it matter?
Have tried to activate card 2 over card 1 but cant do that.
If I freeze card 1 - I then get prompted to order another card (number 3)!
Can anyone give me a clue as what to do please.