‘It looks like you don’t have enough money to cover your payments tomorrow. Add money to your account to make sure the payments go through.’
So I get this every month, but guess what, there always is enough money to cover my payments tomorrow.
I’m guessing this triggers because it can see X amount total scheduled payments due Tomorrow and current balance is <= X so it warns me. The only annoying thing is it’s for my joint account, and on the same day as the scheduled payments go out, a scheduled payment always comes in from monzo personal account.
Why can’t the trigger take this scheduled payment in into account, especially given that it always seems the scheduled payment in happens BEFORE the scheduled payment out and there’s never been a problem…
Yeah I gotta agree there must be a way for them to take into account any payments coming in before the funds are coming out; even more so if it’s coming from a personal Monzo account! Must get so annoying to get that notification every single month. The worry for me here is you get used to ignoring these warnings and one day one pops up, it gets ignored and you’re in for a mess trying to sort it out.
I had exactly the same today but my payment was coming in from First Direct so there was no way they’d have a clue this was happening in advance. I’d say the same was true even for Monzo sourced funds.
Sure, it would be possible to write some software that provided early notification of a Monzo to Monzo transfer to the destination account and it would be quite a neat thing to see. There’s no money in it, though, and it would be a very niche use case (only those customers with multiple accounts) so I don’t see it getting any sort of priority.
‘False positive’ is the phrase you were looking for
You basically need summary to look into the future at incoming payments and take those into account. This has been suggested before, be sure to vote for it in the below topic:
There was also this thread that got auto-closed without anything being done about it. It only got 6 votes because I guess it doesn’t hit a lot of people - but for those it does hit, it’s aggravating.
@hdizzle As a short term fix, have you considered moving your money over to the joint account 1 day early? I realise that’s not ideal but it’s something.
I kinda understand why monzo would want to still send you these notifications anyway. If your transfer doesn’t go through (you don’t have enough funds in your personal, you cancel the transfer, monzo messes up etc) then you would go overdrawn. The only way to be sure is to already have the money in the account.