HI,
Do Monzo flex transactions show refunds. I have my Monzo flex connected to paypal, made a payment via paypak, merchant refunded, can see the refund on Paypal but not on Monzo flex transactions.
Thanks,
If you paid directly on your Flex card then this would come through directly to the transaction. Because you’ve done it via Paypal, it depends on how Paypal have processed it. If Monzo can’t figure out which transaction it is for, they will put the money into your personal account and you can then pay off the transaction manually.
Also, Paypal takes a few days to process refunds back to cards, even with Monzo (I’ve had it from 1 day to 14 days).
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Thanks @BurnyCubbers77 appreciate the response spoke to Paypal they have said they have refunded on their end and it may take a 1 to 2 or a numebr of days depending on the bank I’m using.
I’ve never seen a refund transaction on flex though from what I recall. Will keep an eye on Monzo transactions as well as flex
It’ll usually refund to Flex as above, can take anything up to 10 days, usually done within 3-5.
The hold up isn’t monzo, it’s the issuing merchant.
Carloooo been a while. Looked at PayPal, completed on PayPal end.
Can still take up to 10 days, Monzo will advise you wait that long.
Are you sure it’s not reversed on the Flex transaction?
Check the original purchase date window in your current account too.
Ah awesome didn’t get the last bit you me tuned but just opened flex transaction an d literally saw the reverse. Genius!!!
Thanks!
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