17 February 2023 17:36
I do personally really like Monzo as a spending money bank account (I use Nationwide for Bills and keeping most of my PIP).
I subscribed to Monzo Plus in December, and I am aware that there’s a cancellation fee of £5. However, will cancelling also cancel the Hot Coral Card? Sorry for the silly question, the app states my query Weirdly.
If you haven’t ordered a holo card, then I think your old hot coral card should just carry on working.
If you’re still uncertain ask in the app (start a new chat).
17 February 2023 17:56
No, you’ll be fine (I’ve done it).
If you’d ordered the holo card, cancelling Plus would cancel that and order you a new hot coral.
17 February 2023 18:20
Yeah, that sounds about right. The app words it a little strangely to make you not unsubscribe.
I didn’t see the point keeping the subscription because it actually just isn’t worth what I paid when I hardly use the features.
Thanks though. I’ll still ask Monzo support just to be sure as I don’t want my current debit cancelled.
No I’ve just cancelled Plus. And it let me keep my yellow card which I was happy about.
17 February 2023 20:31
Last summer Monzo did a promo of neon cards, one of which was yellow
17 February 2023 21:06
Oh yeah, I remember that. I hadn’t referred anyone sadly.
I’ll wait until the 3 month period runs out and then cancel.
17 February 2023 21:18
You can cancel sooner by the way. The card will keep working
17 February 2023 21:42
There’s a £5 termination fee during the 3 month period.
Isn’t that only if you take the card? Or am I misremembering?
17 February 2023 23:41
If you cancel you get a £5 refund also so to cancel on the day costs £5 but instantly refunds £5. That’s what happened for me anyway
18 February 2023 15:50
Yeah I just cancelled the service and my debit card was not frozen because it was a hot coral card.
Also got a £3.93 refund plus my interest rate for February of 14p. So in total I got £4.07 back.
The refund is calculated on the days of the month until your next renewal.
I cancrlled plus and kept my yellow card.
20 February 2023 21:08
If I order the holographic card and cancel plus after two months does it make me go back to the coral one?
20 February 2023 21:20
Strictly speaking no. At least in my experience.
But you will be left with a banner telling you to order a new a new card each time
Oh sorry, my bad.
So if you cancel and ignore the banner you can just use the holo card indefinitely?
20 February 2023 22:04
In my case yes but I would say this is likely not intended behaviour so the advice you gave is likely more beneficial.