Display running balance with each entry


(Michael Jenkins) #101

It would be great if the implementation were like the message time stamp in iMessage - not visible unless you drag a message to the left then all message timestamps are visible.


(Tom ) #102

That’s a little concerning - purely because it looks so messy. I don’t feel the need to self audit via a running balance. However a swipe/pull to see more would be interesting addition.

Any idea how you envisage this looking @hugo?


(Hugo Cornejo) #103

I can give a bit more of info. There are a few reasons why we don’t want to do that…

  1. We want to reserve swipe to left for future quick actions around a feed item.
  2. Ideally we don’t like hiding stuff away that only power-users can discover.
  3. We don’t want balances on the right side of the feed because they mess (aka cognitive friction) with the transaction amounts. That’s why the app usually displays balances (card balance, available targets, etc.) on the left side and expenditure (spent today, target used, etc.) on the right one.

At the end all this is a game of trade-offs, nothing is “free” and adding this kind of patterns to add one feature would potentially make the app worse overall. Hope it makes sense :slight_smile:


Scrollable tabs and hiding bottom task bar on scroll up/down
Allow us to swipe pages right and left
Android app getting a little iOSy
#104

You…

It is a shame in this community you can only :heart: posts and not thumbs down.

Some of us really want a running balance, and personally I retype every debit and credit transaction into a spreadsheet to double check the balance as I can’t trust a balance without a running balance for verification purposes


(Hugo Cornejo) #105

Well, you have a running balance + spent today on top of the screen so that should give you the same info. But yeah, I appreciate you might need something that we’re not providing right now, I hope by the time we add the balance before and after the transaction (on the transaction detail screen) that becomes less of a problem for you :slight_smile:


If you haven't moved over, what's stopping you from making Monzo your main bank?
(Andy Little) #106

I can see what you are saying about the app layout. But I really think some way to view a list of transactions along with a running balance is a must. Perhaps you could provide a feature to export the transactions as a spreadsheet?


#107
  1. We don’t want balances on the right side of the feed because they mess (aka cognitive friction) with the transaction amounts.

And yet any “idiot” can overcome this “cognitive friction” TfL use to show what is going on when they travel…


(Alex Sherwood) #108

So you think that looks like a clean, simple, modern user interface - like the rest of the app’s design?

There’s a lot more room on a desktop size screen than there is on a mobile…


(Marcus Nailor, Hot Coral Detective) #109

Can’t wait to join the current account bunch!! :slight_smile:
This feature will be brilliant, Natwest offer this and it’s incredibly useful - Nationwide don’t and it really irks me haha :wink:


#110

I think that adding a “Balance” column (and possibly “charge/balance” column headings)is not going to kill usability and/or confuse people as Monzo implied for months in the forum and through support.

Also - of course - there is no need to add Date and Time columns in the app, the way the timeline is shown currently works just fine.


(Dawid) #111

I always find ability to choose which columns I would like to use a very important and often forgotten option in any UI… Just give people option to show/hide it. Those who don’t mind a bit of cognitive friction will be happy and those who don’t like too many things on their screen won’t complain either…


(Alex Sherwood) #112

Monzo is going to give you access to this information btw, just not in the main feed -


(James) #113

Nationwide have just implemented this on their mobile app with the update today, with the balance shown beneath the transaction value:


(here’s their iTunes preview image)


(Marcus Nailor, Hot Coral Detective) #114

You beat me to it!! :wink:

They just launched this on android too. Along with fingerprint login!! :grinning: Yay

Maybe if I say Monzo don’t have it yet… It’ll be released in the next update :wink: haha


(Frank) #115

I think I have mentioned this earlier in the thread. There is clear space on the date line to show a daily balance (at the end of that date taking into account all transactions on that date). You could then use the card being shown in the graph for a running balance per transaction as you scroll through them.

This would keep the individual transaction lines free.

Personally I am going off the graph at the top, I’m just not sure what it’s giving me…:man_shrugging:t2:

I still think that you should be able to filter out alll but pending transactions so you can see if any are hanging around and messing with the available balance.


(Alex Sherwood) #116

That would be helpful for me :heart_eyes: I expect this is another piece of functionality that Hugo’s comment from earlier in the day, applies to -


(Zain Jetha) #117

I’d absolutely love to see the total amount per day in line with the daily summary (in the banner where it says ‘SUNDAY 30 APR’, if this wouldn’t be considered to bloat the user interface too much.


(Patrick) #118

If the worry is crowding the app, how about making it momentarily visible (under amount as per above nationwide example, or replacing the amount completely in different colour) when tapping on actual amount? Something like what I suspect the clear button works on iPhone (from reading bug report on other post) x turns into “clear” when tapped. I know this can deffo also be done on android.

For anyone wanting to know the running balance, they can tap as they scroll and do the math (or whatever else they do) for rest, of no extra noise.


#119

Not having a running balance makes the app look amateurish. When I top up or pay I need to be able to see my balance before and after, every single time. It is as simple as that. The graph is messy and not helpful, not everybody is a visual person, at least I am not, so the graph throws me off and does not add any value. If a running balance makes the app crowded, you can give users the option to switch off. Other thank that, well done, it is a great little system you have created here and I am enjoying it! Thanks


(Alex Sherwood) #120

Unfortunately it’s not that simple, here’s my concerns about settings (bearing in mind that I don’t work for Monzo) -

& to add to that - imagine if Monzo created a setting to switch every feature that some users didn’t like (so every feature) on & off - you’d end up with hundreds of settings :grimacing:

But fortunately you will soon have a way to get to this information -

& the graph will become (even) more useful soon -