My energy provider (Economy Energy) just really pi**ed me off really badly. Long story short, they collected double the direct debit amount. They admit their mistake and promise to refund it, but it’d take 14 working days - given the Christmas holidays that’s around 4 weeks, I think. (Plus, I’m furious at them, because I called them 5 times over a one month period to prevent them from doing this, and was promised they wouldn’t do it, but they did it anyway, and I’d just like to teach them a lesson - futile, I know …)
So, I want to file an indemnity claim with my bank. As such this is simple, but: Will that affect my credit file? What other actions can I take to limit the impact?