Debit card - faded account details

Hi I am sure you will have received this feedback before but the details on my debit card have completely faded despite me keeping it safe in my wallet. This makes it difficult to do online payments. I really need a new card now to be honest.. it annoys me every time I’ve to squint and cast it in a certain light to try to read the faded embossing which is now almost impossible.

You can copy your debit card number directly from within the monzo app. Just tap card on the Home Screen; and then the icon to the right to copy.

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You can see all your card details in the App as well though.

Hi @MoBo & welcome :wave:

In case of emergency, you can see all the card details in-app.

From the home screen, tap on the card you want to see the details for:

Then tap on ‘Card’:

The tap on ‘Reveal’:

All the necessary details → Name, Card number, Expiry & CVC will then be shown. You can copy them to the clipboard from here too.

You don’t even need to press reveal on iPhone, just tap the card number and it copies automatically after ID.

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The platform parity gap keeps on keepin’ on

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This has been my experience too. The printing of card details on the back of the card is of exceptionally low quality. Monzo, pay attention!

Initially only some bits were faded, then after a couple of months (and very little actual use) a lot more, then some numbers had faded almost completely.

Then I thought, What the heck? And I tried fading some irregular remaining bits by scratching it with my fingernail, like a scratchcard. And I can confirm everything could be scratched off completely with little to no effort. Now I’ve got a numberless card, as if it was a Chase card!

I’m not kidding! Try it yourself if you’d like. My card was issued about six months ago roughly (would need to check the exact date). I don’t know if all cards issued after that are affected - or how many. But the company that prints the cards for Monzo is doing a very poor job! If I was Trump I’d be suing them already :smile: