Am I the only one who finds the Monzo payment notifications really annoying?
Screen Time (in iOS) tells me that Monzo sends me the most push notifications (apart from WhatsApp) – even more than Facebook!
I’m all for security (or helping people control their spending); but much of the time it just seems absolutely pointless to be notified.
If it were not possible to mute the notifications through my phone, I think this annoyance would have been enough for me to switch back to my old bank!
It should be possible to adjust the amount of notifications - allowing users, for example, to mute all notifications for:
- certain merchants;
- regular/expected payments (e.g. pre-authorised standing orders, or my daily £2.35 at Pret);
- payments under a certain threshold (which I can set);
- payments using Apple Pay (with its additional security).
The app would still show the badge number, and perhaps also notify me when I next enter the app.
As I said, I’m all for account security - but right now I’ve had to turn off the notifications entirely (it was getting too much!), which puts me at risk if there is an important account update I need to know about.
Pls look into this asap xx