Current Accounts

[L.Markakis (Leonardos Markakis)]

Heya!
I’m going abroad in September and I was wondering how does the current accounts work overseas?
I know the pre-paid card is simple and free of fees, but it by any chance I get put into the new accounts will there be any fees and alikes?

Thanks, Leo

[alexs (Alex Sherwood)]

Hey!

Until you hear otherwise, the current accounts will still be fee free when you use your debit card with them abroad

(Mastercard) Currency Exchange Rates

@webbski9 Hey David, we’ve no plans to charge customers this conversion fee in future

If there’s anything else that you’d like to know about the current accounts, I’ve put together a list of all of the details that Monzo’s shared about them & the debit cards here -

What We Know About the Current Accounts & Debit Cards / FAQ (open Wiki)

As the launch of Monzo’s current accounts & debit cards gets closer, I expect there will be more & more posts asking about features & updates so I thought I’d create this Wiki to pull together all of the details that Monzo’s confirmed so far. This Wiki is only intended to cover features that are part of the current accounts & debit cards or features which can only be built once they launch. To see what’s changed after an update to this post (when it’ll appear at the top of the new / updated t…

Feel free to ask if you have any more questions

[Oxfordben (Ben)]

I think it will be the same, it would be a huge step backward if they withdrew one of the most sought after aspects of Monzo from the current account. However maybe someone at Monzo can 100 percent confirm as certain features may take a while to implement?
Don’t forget you can still use the prepaid card!

[ASKendrew (Adam K.)]

Anybody used the current account abroad yet?

[Toblerone (Toby)]

Yes, have been using mine in Greece since Sunday. Identical to the pre-paid, fee free transactions, and fee free ATM withdrawals (for now at least!)

[ASKendrew (Adam K.)]

Sweet. The reason I ask is the only problem we’ve had previously with the Monzo pre-paid is at the pay at the pump petrol stations abroad. I know this is a known issue in the UK, but you sometimes can’t get around it with the petrol stations near the airport, as they physically don’t have anywhere to pay in person usually.

Hoping to receive my card either tomorrow or Monday so will ‘top up’ that to take with me on holiday on Friday.

[Toblerone (Toby)]

Haven’t tried that, where I am they have all been cash only so far.

[Feathers (MikeF)]

@ASKendrew

Sweet. The reason I ask is the only problem we’ve had previously with the Monzo pre-paid is at the pay at the pump petrol stations abroad. I know this is a known issue in the UK, but you sometimes can’t get around it with the petrol stations near the airport, as they physically don’t have anywhere to pay in person usually.

They haven’t fully resolved this for UK petrol stations yet so don’t rely on it working abroad!?

[ASKendrew (Adam K.)]

@Feathers

They haven’t fully resolved this for UK petrol stations yet so don’t rely on it working abroad!?

Aha I presumed the issue would have been solved with the Current Account. Not a problem, I’ll be taking my other cards with me anyhow.

Edit: Just read the topic regarding the new 2nd version of the card that they’ll roll out in the future solves the offline transaction issues.

[alexs (Alex Sherwood)]

In case anyone’s wondering, here’s the links to the topics that Feathers & Adam are referring to:

@Feathers

They haven’t fully resolved this for UK petrol stations yet so don’t rely on it working abroad!?

Merchants & Banks Who Don't Yet Recognise the Monzo Current Account Sort Code / Debit Card (open Wiki)

I’ve created this Wiki which anyone can edit, at @connorianreilly’s suggestion (& having checked with the team), as a place for the users in the current account preview to share the merchants who don’t accept / recognise the new Monzo Sort Code or BIN. There’s also a section for the banks that aren’t letting Monzo users get set up as payees yet either. Monzo’s BIN is the 6 digit number at the beginning of your card (535522) & if the merchant’s database is out of date, they’ll typically identify…

@ASKendrew

Just read the topic regarding the new 2nd version of the card that they’ll roll out in the future solves the offline transaction issues.

The Debit Card

Richard’s just shared some more details about the improvements that’re on the way, when the debit cards are rolled out along with the current accounts. There isn’t a dedicated topic with the details of what’s changing so I thought I’d create one https://twitter.com/dingwallr/status/893093248687898624 Offline support means no more declined payments for things like car park / railway station ticket machines & Pay at the Pump I’ve been told by @richardr that the contactless Magstr…

[ASKendrew (Adam K.)]

Hey , just to note…

Just used my Monzo Debit Card at a prepaid petrol station here in Cyprus and worked perfectly. The transaction did come straight off my balance however, so maybe they work slightly different to the U.K. ones!