Does anyone know how the crowdsourcing of logos, maps and name changes actually happen at Monzo side after submitting through app?
I always suggest a logo if none there, correct map info and transaction name but it isn’t always done and has to be resubmitted numerous times before being updated within app or not at all
ecample - Tesco logo didn’t appear resubmitted numerous times. Plus wanted to shorten Tesco stores 3154 to Just Tesco … simple you would have though but still not changed after numerous attempts but Tesco logo has appeared.
Example - holiday transaction in USA , logo for Wendy’s submitted eventually updated but map even after selecting within app the correct location doesn’t show exact location but says somewhere “address” and a map of USA and does this on numerous transactions .
Definitely needs some work as why make transactions look nice if updated information is not acted on.