New to the community so hoping someone can help me.
Monzo is my only bank account and I am perfectly happy with it that way. After some years of debt, which I am finally clear of, I wanted to take out a credit card to help build up my credit.
Got accepted for one, but I had to set up a direct debit (which I wanted to do anyway). Then got told they would not accept Monzo and I had to use a “proper current account”.
So not been able to proceed with this? Help? Anyone?
I’ve got Vanquis among many other cards. (Amazon/Aqua…etc)
Nothing wrong with them at all. As long as you pay it off in full each month on time all cards are the same.
But Monzo is a standard current account like any others. sort code and account number. What more do they need? Very odd.
‘money supermarket credit monitor’ is quite a new app. Great information on there about your credit score and brings in your bank accounts which includes MONZO!
I get the feeling it wasn’t just the operator. Because I had to repeat my details a couple of times, which I think means the system wasn’t accepting it.
I opened an account at the weekend, they had the exact same stance with me. I tried using my Monzo account and they said unless I can provide another account to pay the direct debit from I could not open the account. I stated they should be considered as a proper bank like Barclays etc, but they said they don’t work with Monzo. Must be because they still consider Monzo as the old school prepaid account.
Luckily I keep my Barclays account for situations like this and for gadget insurance.
I told them my old account details, once I get my card I will log into the online portal and change my direct debit to Monzo.
It’s absolute madness that they won’t accept it for opening, but then allow you to change over the details once it’s open. That makes exactly zero sense.