Are there any more meaty things being worked on @robinb?
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You know what, I actually completely forgot I already replied here about my idea but:
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When viewing a previous payment made to an external account, something that has been bugging me for ages is the account type not sticking.
If you follow the full process of going to a payee and clicking on their bank account, the account type (personal/business) is remembered.
If you tap through a previous payment to the same person/company and hit âSend money to [payee name]â the account type will need selecting from the options, rather than being pre-populated. This stuffs up my mental workflow every time!
In my case this very frequently used account I pay is my credit card, and I use this workflow all the time as I make multiple, 1:1 sized payments to the credit card so I can account for them properly in Monzo categories.
Another big win here would be to be able to set notes on payments to credit cards where the card number needs to occupy the reference field, but I still wish to describe what it was I bought on the card in the Monzo app where Iâm making the payment to the credit card from.
Now, if you could just integrate with Virgin Atlantic credit cards, letting me describe and categorise my purchases without having to personally jiggle this little charade that would be all the better! Given all the money management features Monzo has, there is room for the company to provide an app experience front end for companies like Virgin Atlantic (who have a shocking app experience anyway) and provide the benefits to credit card customers as a value add feature. Essentially managing all your credit card accounts within the Monzo app, and benefitting from all the lovely Monzo magic. This is a topic for a different thread though!
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Hey Robin 
Thanks again for all your work on this. Updates to the app seem to have come to an end - can we take it that youâve finished?
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Finished? It felt like they were just getting going
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I know and itâs a shame.
There has been some very welcome payee management additions and UI tweaks.
But outside of payee management very little, nothing? has been done to address many of the niggles with actual payments/ transfers.
Not an exhaustive list, just a few example from the start of the thread but:
- pot to pot transfers
- solid payment flow
- clicking on transactions and pulling the money from a pot
- clicking a transaction and sending that amount straight to a payee
- some scheduled payments love
- being able to see payments to and from payees
And Iâm not saying all of these should have been done. A little love to things besides payee management would have been great.
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And what about the little things like profile pictures for all accounts and account names being the same when incoming payments or outgoing payments to that person or businessâŚ
Edit: I thought I remembered reading it.
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I think some of these may be beyond the scope of the payments experience (loosely defined earlier as stuff inside the payments area of the app).
But could you expand on âsolid payment flowâ and âsome scheduled payments loveâ ?
What do you feel needs improvement in these areas?
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My view is that there were probably plans to do more. But it seems that Monzoâs approach to product planning is to have lots of great ideas and really run at it - only to get pulled off for the next priority before itâs been properly finished.
Itâs a shame, but it seems like a pattern.
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Yes it seems to be the case. Shame though, cos Iâve been championing payee management updates since the big list. Finally thought we were getting somewhere
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Out of interest - what kind of things were you after. Looking at this list:
Only two really relate to payees? The other are all more core payments processes (some of which are being worked on - just independently from the recent payee work).
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There is so many ways to initiate paying someone if feels really clunky. Via pay, request, recent and favourite, then payee hub. It should just be something like going to the payment tab, select payee, pay/request, job done.
this was from someone else at the top of the page. I personally donât use schedules payments. I just included a couple of other things requested amongst other community members.
@TheoGibson Im a bit confused by what youâve said. Iâm saying the only real improvements have been made in payee management (very good improvements I might add), just not as the title of the post suggests âcore app: better paymentsâ.
âBetter paymentsâ to me would include the things I listed. Including transfers (eg pot to pot, pot to main account). Other people suggested similar things, so itâs not just my understanding of the post title.
Any sneaky reveals?
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Thats fair - sorry, probably wasnât the best named title.
Nothing i can share Iâm afraid - Weâve shared that paying from pots is being worked on elsewhere on the forum, but iâm sure more will be shared closer to the time in the lead up to this. Unfortunately building some of the more slick payments functionality takes a little longer than things like making design changes to payees.
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Reading the original post and comments the title seems completely accurate. Thereâs even a point made to say the payee management system is where you will start but that wonât be all. Agree with the people above, grand plans ending up as a smaller job that is finished and then the original bigger ideas are left behind, which is a shame but a common thing in many companies and project based work where you put emphasis on mvp (I am guilty of it at my workplace too! - prioritizing projects is probably the root cause and not booking in revisits)
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Paid a friend and I wished the feed name matched the payee name in the Payees Hub
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I agree with that, it would make sense to me to have the payee name as in the Payees Hub on the feed list, but the full name at the bottom of the feed item (when you click on it) in the full transaction details.
Also, I wonder when we might see the payee improvements graduate from Labs now that at least the first pass of the work appears to be done?
If the same team are going to be making further changes to payments, as the original post implies, I would expect this to be a new toggle in Labs (with everyone getting the payee improvements first).
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Good idea. Unfortunately development in this area has gone rather cold.
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Some feedback -
For the first time in a while I had a need to add a second account to an existing payee today. Within the payments tab I tapped on âPay someoneâ link. It then took me a while to remember I couldnât add accounts to existing payees from this screen and that what I needed to do was go back to Payments tab and use the âPayeesâ link.
Suggestion -
If payees lists are going to exist in different places for different purposes, perhaps the âPayeesâ link should be given the same prominence and placed in line with âPay someoneâ and âRequest moneyâ links. There would then be space for some sub text noting this is the link for creating and managing payees.
Incidentally, when referring to Payments it can a bit hard to clarify which screen/area I am referring to.
Along the bottom of the app there are three links/tabs - Home, Payments, Help. Once inside Payments there are then three tabs at the top of the screen - Payments, Scheduled, Shared. So there are two Payments âareasâ at different levels of hierarchy.
Does Monzo use different terms for the top level and lower level Payments âareasâ.
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This would be OK, but my personal preference for increasing prominence would be to put a blue box around the word to increase contrast and keep it where it is now (for the sake of muscle memory).
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Is there any updates on pictures for payees?
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