Contactless didn’t work so proceeded with chip and pin which was accepted. Transaction showed up in Monzo app. Ticket machine froze without dispensing ticket and after a few minutes crashed and rebooted - still no ticket.
They appear to run on Windows 10 so no huge surprises
Thanks. It’s all sorted - they manually gave me a ticket after showing them the traction in the Monzo app
This was similar to what used to Happen with the south West trains ticket machines. Thought you might like to hassle them directly to maybe get their machines updated
This was at the airport. There are 2 sets of machines as you approach the tram stop. One set directly infront of the trams which are often busy and another set of 4 off to the left.
It was the right hand most machine of the 4 on the left.
The BIN is the first 6 digits of the long card number - that’s 535522 on the current account. Sometimes, to prevent certain cards being used machines have a whitelist of BINs that are not allowed and if the BIN isn’t on there the transaction won’t be processed As out BIN was fairly new a while ago, some machines weren’t updated but it seems these ones have been