Alexxxxx
(>50 categories pls)
28 September 2020 17:42
1
Just opened my app and was asked to confirm my tax residency.
First time I’ve ever seen it. Wondering if this was triggered somehow (no idea why given I am UK based, earn all my money here, etc etc), or if it happens periodically, or something more random?
Edit: not sure which mod changed this to the help section, but I’m neither asking for help nor worried. Was just interested as had never seen this, so posted!
5 Likes
Jays6
28 September 2020 17:53
2
I’ve been with Monzo a while now and not seen this before. Could just he a random check. Paging @Anarchist . Have you seen this before?
robsug
28 September 2020 18:15
3
I’ve been with Monzo since 2016 and I’ve just had this prompt pop up.
It asked for tax residency and my national insurance number.
1 Like
AaronF
(Aaron Fletcher)
28 September 2020 18:17
4
I had this pop up too , must be a new thing to check that customer details are up to date.
1 Like
Jays6
28 September 2020 18:17
5
I feel like I should expect it to pop up now
1 Like
Just had it pop up too. Been with Monzo since the start, so imagine it’s just a regulatory check where they have to verify it
I wonder if it’s inline with the “investigation” or something that was announced in the annual report.
I didn’t have to give a national insurance number however.
1 Like
Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
28 September 2020 18:26
7
Are you sure you’ve paged the right person?
As it happens, I have seen it come up once, last year, I think.
Yep, I had that today too. Coincided with me making a large-ish transaction - coincidence probably but I don’t know for certain.
1 Like
I just opened the app and it was there
No NI number request for me either
1 Like
Yes its right if your in the UK just put in your National Insurance number that all.
It didn’t ask me for it. There was nowhere to enter it
1 Like
Alexxxxx
(>50 categories pls)
28 September 2020 18:39
12
Yeah I didn’t have any NI pop up. Just asked me to confirm still UK as on the second screen above.
Interesting to see a lot of us are being checked!
1 Like
Getting things ready for something that rhymes with ‘wrecks it’?
4 Likes
Its the Law now. But its says United Kingdom in your 3rd Screen so you don’t need to do anything
Jays6
28 September 2020 18:50
15
Wasn’t sure if you knew anyone from Monzo that can be brought into the thread
davidwalton
(Award Winning Hot Coral Analyst)
28 September 2020 19:13
16
Same for me - entry popped up in the feed (Joint Account feed only, nothing in Personal account feed) - asked to go through the process of confirming my Tax residency, even though it was already set in my settings via my Personal account
2 Likes
marcel_w
(Marcel W.)
28 September 2020 20:31
17
Had the same happen. Might just seem like a routine check to make sure nothing changed?
3 Likes
Jays6
28 September 2020 20:39
18
Definitely does, I’ll post if I get the same prompt. Checked in my settings and it says United Kingdom
Ordog
((╯°□°)╯︵ ┻━┻)
28 September 2020 20:42
19
I got the notification too but not sure how they determined this as my tax residency
3 Likes
davidwalton
(Award Winning Hot Coral Analyst)
28 September 2020 20:54
20
It’s a nice place to be. Is there something you’re not telling us?
#taxevasion
4 Likes