Cheque processing: a bit slow?

Monzo Chat
41

I posted two cheques on 4th September (in London) and received no information regarding them until 10th September, when messages appeared in my feed (with a typo for one of the names) to suggest that the funds would clear into my account on 17th September.

I had a better experience from Santander when I used to walk into my branch and my balance increased straight away. I know image processing is on the cards for 2019, but at the moment it all feels very pedestrian and actually worse than legacy!

3 Likes
42

I’ve posted a cheque today special delivery to monzo and see how that goes as I don’t have a legacy account to pay this into.

43

I posted one FREEPOST today so we’ll have to have a race!

1 Like
44

I posted one last Wednesday, not had an in-app message yet, and when I contacted them they haven’t had it yet. Will be using legacy in future, pretty unacceptable to be honest.

5 Likes
45

I am not bothered about wait it’s only because I get them once in a blue moon.

1 Like
46

Very impressed had message to say cheque received today and will clear 17 October.

47

Funny enough I’ve just had the exact same… although they’ve had it since last Thursday :confused:

48

Happy birthday :birthday:

2 Likes
49

Thanks @Rat_au_van

2 Likes
50

I agree it’s a little slow but in all honesty I like the convienence of slinging it in the postbox for free. I rarely get them and when I do it’s a nuisance.

Recently I have been able to use my second account (Halifax) to pay them in via the app which has made it easier as well. When Monzo get there and also have cash deposits I’ll truky have no need for the second account.

3 Likes
51

I haven’t had any kind of acknowledgement yet :disappointed:

Could be Royal Mail has eaten it though!

52

Posted one late on Thursday, first cheque I’ve sent so :crossed_fingers:

1 Like
53

Just got the message in app that they’ve got it. Very nice screen with the in app notification

2 Likes
54

Convinced my Mum to send a cheque into Monzo to save a trip to the highstreet :grin: I was heading to the post office today anyway so I figured I might as well :tada:

Hopefully it’ll be smooth sailing :sunglasses:

2 Likes
55

Update! :grin:

Still a few days yet :wink: but awesome screen!

399957608

4 Likes
56

This is what I use my legacy bank for.

I pay in cheques in town, and funds are immediately available to transfer to Monzo.

57

Immediate funding on a cheque?

58

I know that Santander can get the funds the next day. Don’t know any that do instant!

1 Like
59

Electronic cheque processing should allow it to be available next day… that was the change made when imaging was introduced.

I presume the system Monzo use predates that change, as it takes them a while even after they’ve got the cheque.

60

:slight_smile:

1 Like