✅ Cheque Imaging 📱

There definitely was a plan.

It was definitely paused.

There’s been nothing since.

So there is still a paused plan.

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Definitely maybe, who knows :man_shrugging::grin:

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This

Think of a cooker hob with a million rings. It’s on the back burner.

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The back burner that can’t be reached. The front burner is run by Starling and it comes with free gas.

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Whilst I can understand some people wanting this feature, (we always want more :smile:) I was just wondering when the last time was the good folk here actually saw or handled a cheque?

Mine was back in 2010 when I got a cheque from the HMRC for my uniform cleaning tax rebate.

I’ve received 4 cheques since Jan 2020. All refunds/rebates from tax offices or companies.

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About 4 weeks ago from a Royal Mail refund.

Scanned into Starling.

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I too have had 6 cheques this year… Royal Mail mainly.

Most go into Lloyds for me

That front burner @Revels referred to isn’t just Starling. It’s all the other banks that Monzo is trying to compete with

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5 days ago. Fourth cheque this year, so far.

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I’m actually quite surprised.
I really thought that cheques were dying out altogether.
Given these numbers, I can see where the argument comes from.

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For companies like Royal Mail it makes a lot of sense:

  • I pay for postage (say next day 1PM)
  • The package is late
  • I make a claim
  • they confirm it arrived late
  • Some presses a button and mails me a cheque

It’s considerably simpler than trying to do a bank transfer to me and given the delays due to the pandemic is probably happening a lot more than it did pre-pandemic

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Last week. A refund on overpayment from Vodafone.

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I had a train refund about 6 years ago via cheque and that was one of the only times I’ve used a cheque in my life. Now they refund via bank transfer.

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Despite what some people think or feel about cheques there still about in vast enough numbers to warrant banks making the scanning feature available to customers.

As to what Monzo are going to do, well you can kind of guess at the moment based on how old these topics are!

The world’s yet to hear anything of substance from the new boss. Hopefully he’ll actually show his face at some point to make it known what the priorities will be.

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Cheques are on the decline year on year and I definitely receive fewer now than before.

They’re an inconvenience for sure and thankfully a lot easier now to pay into my account than in the past (queuing up in person with a paying in book at my bank branch was not fun).

I’ve accepted Monzo will probably never include cheque imaging so if they do surprise us it’ll be just that, a nice surprise.

It’s the one thing stopping me from closing down my Starling account though, so Monzo are effectively keeping me with one of their competitors 🤷

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I receive a lot of cheques and it drives me mad that Monzo takes so long to pay them into my account. I don’t have any other bank, nor do I see why I should have one, they should do cheque imaging

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Given they haven’t it’s safe to assume it’s not a concern for gaining customer numbers and profitability.

If you don’t want to open an account that has cheque imaging then you’ll be have to continue being mad :sweat_smile:

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If it annoys you that much you can easily solve it?

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I definitely wouldn’t put up with this. You can have the money in your account on the same day with some banks (next working day with Starling).

However, you’ve chosen to stick with Monzo, and that’s entirely up to you. Your madness level is in your hands. :+1:

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Hi Melanie,

I appreciate this must be annoying, but the tongue-in-cheek replies you’ve received already really do hold the answer here.

Have a look at this post from further up the thread where I’ve posted a list of banks that already have the feature.

The silence from Monzo on this feature really speaks for itself; Monzo seem to have other priorities at the moment and are not likely to implement cheque imaging imminently (or even necessarily ever) so I would really recommend opening an account with one of the banks on the list. It would be easy to use it alongside Monzo if you wanted to.

Most banks on that list now support imaging cheques up to £1,000 in value (Starling is £500) so it is a piece of cake for almost all cheques - unless you regularly receive very large cheques.

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