I have been having issues with the chat page. I keep getting replies from Monzo members but I only get a notification and when I click it I am directed to the chat page which only shows my messages, nothing else. I have uninstalled and installed again but nothing changed.
I am trying to resolve a refund issue and this is starting to become very frustrating.
Any ideas on getting it to work? I am using a pixel 3 running Android 10