Changing Broadband Provider

As far as the large ISPs go, unless things have changed very recently, both BT and Sky provide IPv6 wherever possible. None of the others have really made any significant progress despite promising to do so for years.

Of course almost all the smaller ISPs, such as AAISP, IDNet, Zen, etc. have been providing IPv6 for years/decades.

As for TP-Link, their devices suffer from the problem almost all Chinese manufactured technology does - the software is terrible and support is virtually non-existent.

I trialed a router from them not too long ago and found the firmware to be buggy and completely insecure. Support was back and forth over weeks with occasionally an updated firmware to try where it was clear they were just making changes to hide issues.

During this initial period the brand new device was deemed to no longer be receiving firmware updates as they had now released a new version of the same model. What ensued was months of going back and forward ending in them sending the new version in exchange, which was no better (just a different chipset). By this time I’d moved on to a better device so I sold the replacement on eBay to make my money back.

2 Likes

Going to counter the TP link opinions here.

We have the Deco mesh system and it has been rock solid since April without a single reboot, full WiFi signal and speed anywhere in the house at the bottom of the garden, even get signal in the field across the road. Each mesh has 2 ethernet ports as well which are handy.

It can also be used as a full router (modem required) and the software whilst phone only has enough of the functions I need (custom DNS/DDNS/Static IP assignment).

Did have the BT disks before and these are a different league, would never go back to using any ISP supplied equipment unless I could put in in modem mode and make it dumb.

3 Likes

There should be a 20% discount on paying it off early, as there is no VAT.

1 Like

Are you sure they weren’t being delivered to your neighbour? :wink:

3 Likes

I’ve known many people use and like TP-Link, which is why I trialed one of their devices; they work well for a lot of people.

However, as someone who works in technology and cyber security, I found the total disregard for security issues and downright poor security practices upon diving into the firmware completely unacceptable. Similarly, the lack of a firmware updates or guarantee of updates is a huge security problem, especially when combined with aforementioned issues.

Granted this isn’t an issue specific to TP-Link as software quality and security is a huge issue with devices developed in China. It’s also not likely something the average consumer will care about or even be aware of, which is largely evidenced by the rise of botnets of such unsecured or vulnerable devices.

3 Likes

I would very much recommend against throwing random hardware at a problem you don’t understand in hopes of fixing it. In the automotive industry they call it “shooting the parts cannon” and it usually ends up being a waste of time & money.

Try and pinpoint the problem first and only replace hardware if you are sure it is the problem. I would be very surprised if your problem ends up being anything to do with the actual software on the phone.

4 Likes

@Venomx

If you’re using BT I would try turning off BT Parental Controls. If that does not help, then turn off BT Webprotect.

However, I would be very surprised if the modem was at fault - unless you have done something to the default settings - in which case try resetting it.

Have you also tried reinstalling WhatsApp?

Well it works fine at my families house and works fine on 4G. The problem only exists at my home on my WiFi

It has been completely disabled since I got the router, I was however advised on BTs forums to turn it on and whitelist whatsapp.com and people are saying it is now fixed.

Yes I have

So the deco doesn’t run the router firmware it’s all app based which personally I would prefer a site but is what it is.

It has had 2/3 firmware updates since I got it which is good as I said the decos are great however I would agree the OP’s issues are completely unrelated but a day 1 purchase should be using a different router. The ISP ones are universally terrible.

Whilst this is a good rule for life, the BT kit is notoriously dodgy. The OP will probably have a better experience all in with a half-decent box anyway

2 Likes

Looking at some routers now. Are they easy to setup ?

This one looks ok

Is the one i just posted something like what I need ? Im confused as some of them say they dont have a built in modem ?

Don’t want to use the BT Hub i’d rather replace it altogether and spend a bit more and buy a router with a built in modem.

You need a modem right ? You cant just buy a router which doesn’t have one?

Found one for a good price. Comes with a built in modem

Im fairly good with PCs so should be fine

According to a review site it does do 5Ghz.

I’ll have a look around for modem routers

I’d consider this but quite expensive. I don’t mind however if it works better than my BT with my mobile phone

I have just connected my phone to the BT Smart Hub @ 5Ghz

1 Like

VDSL from BT

I don’t mind paying for the £90 tp link providing it actually plays better with my new phone.
Otherwise it’s nearly £100 down the drain

Now that my phone is connected @ 5ghz i could monitor it and see if the issue persists ?
Issue being whatsapps dont come through sometimes unless that person sends me more than one messsage.

1 Like

Depending on your opinion on 2nd hand kit

Draytek is more complicated than a consumer router to setup , but you might like challenge

It’s the AC version so 5ghz too and draytek hands down make the best modems imo
Not sure what it will go for though, ends in ~4 hours

2 Likes

Thanks for the suggestion but i dont have eBay and would rather buy brand new

1 Like

Ok :slight_smile:

So knowing my router is definitely at fault because i have no problems elsewhere be it on 4G or families house and because others on BT are also complaining. Is it likely the new TP link would fix it ?

+1 for Zyxel - not had any problems with mine. Bad shot as it’s just a very shiny black box that shows all the dust:

3 Likes