Anyone had issues with Caxton FX?
I wanted to close my Caxton FX card the other day. I haven’t used it in about 3 years.
When I logged into my online account it showed I had a negative balance of £34 (it’s a pre paid card).
Anyway I emailed them regardless, they came back and said it can’t be closed until I pay off the negative amount.
But… for some reason my account has no transaction history… I asked them for proof of the transaction and what the merchant is but they have no clue or record .
They are trying to find out if their card issuer has any information now .
Just seems a bit… unprofessional?