I’ve been waiting for a reply for 3 days about money that I’ve put in but gone over my limit but still received no help over the weekend and I put it in FRIDAY
The community can’t help unfortunately
What limit have you gone over?
The daily limit over 180 day’s I put £90 pound in and my limit was £62 but I didn’t realise now they won’t clear anything
I’m sure they will resolve this for you. Just keep pestering in app or give them a call, the number is on the back of your card
Hi all is anyone having problems with getting any reply from a chat or email??? My card has been frozen by Monzo even though I made contact straight away saying what they thought was a suspicious transaction wasn’t they still haven’t defrosted my card??? No one replied to my numerous chats I have sent or email very bad customer service
Hi there @Katsea - I’ve had a look and I can see you’ve been in touch with chat recently. Please do let me know if this isn’t resolved yet and I’ll take another look.
Have you tried calling them?
I’ve messaged soooo many times and their always busy